Terms and Conditions

The following Terms and Conditions (“Terms”) govern enrollment applications for courses offered by SAE Arabia FZ-LLC (“SAE Arabia”) to individuals or companies (“you “or “your”). It is your responsibility to read and understand these Terms.

1. Enrollment Process

  1.  To enroll in the Program, you are required to submit all required documents to SAE with the applicable Program Fees. Once all required documents and the Program Fees have been received, SAE will confirm your enrolment in the Program.
  2.  You warrant that all information supplied by you in your application or otherwise in connection with your application is true and accurate and you agree to inform SAE immediately if there is any change to the information given in this application.
  1. By signing and returning this Agreement, you agree to comply with the applicable SAE University College Dubai Terms and Conditions published on the SAE University College Dubai website (“Website Terms and Conditions”), and all applicable SAE policies, procedures, rules and requirements, as amended or updated from time to time.
  2. The current version of the Website Terms and Conditions, together with applicable SAE policies, procedures, rules and requirements, will be published on the SAE University College Dubai website. You are responsible for regularly reviewing the SAE website to ensure that you are aware of the latest applicable Terms and Conditions, policies, procedures, rules and requirements.

2. Fees And Payment

  1. Program Fees include all tuition fees, use of equipment and all Program materials. SAE reserves the right to change Program Fees at any time prior to receiving payment for that trimester and future trimesters or study periods, subject to providing you with advance notice to the extent possible. SAE reserves the right to refuse admission to you for any failure by you to (a) pay the Program Fees in full, or (b) where you have selected the monthly payment plan, provide the post-dated cheques before the start of the Program, or (c) pay any instalment of the Program Fees as provided for in the payment plan that you have chosen.
  2. A DFAT (Department of Foreign Affairs and Trade) attestation fee of approximately AED 600 will be charged in the final trimester of study for the attestation of official degree documents including testamur and transcript.
  3. SAE will not be liable for any travel, accommodation, food or other living expenses incurred by your attendance on the Program.
  4. Payments may be made in cash, credit card, cheque or telegraphic transfer to a bank account nominated by SAE. All payments must be made in United Arab Emirates Dirham (AED).  Currently, credit card payments are not subject to a handling fee on all services provided by SAE. However, this is subject to change. A charge of AED 500 (excluding VAT) will apply for each cheque that is returned for insufficient funds.
  1. All payments must be made on the deadline mentioned or agreed payment terms to re-enroll in the following trimester.
  2. All taxes applicable as per UAE tax laws (VAT) will be paid in addition to the fees.
  3. You are responsible for ensuring that all fees and other amounts due to SAE are paid by the applicable deadlines. Failure to make payment in accordance with the applicable payment terms may result in late-payment charges and restrictions in accordance with these Terms and the applicable SAE policies and procedures.
  4. The final degree certificate, testamur and/or other official qualification documents will not be released to you until all outstanding tuition fees and any other amounts due and payable to SAE have been paid in full, regardless of the payment plan and subject to applicable law and regulatory requirements. 
  5. Registration Fees and Resource Fees are non-refundable, except where otherwise expressly provided by applicable SAE policy or applicable law.

3. Attendance To The Program

  1. While enrolled on the Program you must adhere to all rules and policies (including but not limited to the Deferrals Policy and Refundable Deposits Policy, where applicable) set out in the Student Handbook and SAE Dubai website and otherwise as may be imposed by SAE from time to time. If you fail to adhere to University Rules, SAE reserves the right to terminate your participation in the Program and requires you to leave the Program and the premises of SAE without further notice and without liability to refund any Program Fees.
  2. You must adhere to all academic, assessment and Program completion requirements applicable to your Program and as notified or made available to you by SAE from time to time.
  3. For the avoidance of doubt, appropriate clothing and footwear must be worn at all times while on the premises of SAE.
  4. You may not at any time do or omit to do anything which may embarrass SAE or bring SAE into disrepute.  If you bring SAE into disrepute, SAE reserves the right to terminate your participation in the Program and require you to leave the Program and the premises of SAE without further notice and without liability to repay any Program Fees.
  5. Attendance at the premises of SAE is entirely at your own risk. Neither SAE nor third-party Program providers accept any responsibility or liability for any damage, loss or injury of whatever nature, howsoever caused, to any person or property while on the premises of SAE or otherwise arising out of or related to the Program.  For the avoidance of doubt, nothing in these Terms excludes or limits types of liability which cannot be excluded or limited by law.
  1. SAE is not responsible for, and you agree to indemnify SAE upon written demand in respect of, all damages, loss, costs and expenses (including all legal fees reasonably incurred) incurred by or awarded against SAE as a result of or in connection with any claims, actions, proceedings or demands which are a result of your acts or omissions while on the premises of SAE, or any damage to SAE’s facilities, equipment or premises caused by you.
  2. SAE reserves all rights in relation to the content of the Program and all Program materials. You acknowledge that all rights (including intellectual property rights) in the content of the Program and Program materials and all content and work produced by you in connection with or as part of the Program shall be exclusively owned by SAE or its licensors and you will not acquire any rights whatsoever in such content or materials by attendance on the Program.
  3. You will execute all necessary documents as required by law to enforce this clause.
  4. To the extent not prohibited by law, all documentation, materials or other information provided by or on behalf of SAE are provided without warranty of any kind including, but not limited to, the implied warranties of fitness for purpose, non-infringement of rights or that Program materials provided are accurate, complete, current or reliable.
  5. You are responsible for any damage caused to SAE facilities, equipment or premises as a result of your acts or omissions and may be required to compensate SAE for any resulting loss or damage, subject to applicable law.

4. Cancellation

  1. You must complete and submit the required documentation for all course cancellations and transfers and comply with the applicable withdrawal and deferral procedures and deadlines published by SAE from time to time.
  2. In case a student has not commenced the Program, but wants to enroll in a future intake, the Registration Fee can be transferred to the next available Program up to a maximum of two consecutive future intakes from the date of this Agreement.
  3. If any student has paid as per Plan A and is cancelling the course after attending the first trimester after payment, then the trimester fee for the first trimester will be counted as per Plan B and the balance will be refundable.
  4. If you withdraw from the first trimester of the Program before the stated commencement date, you will be entitled to a full refund of the Program Fees.
  5. If you withdraw during the first trimester of the Program, the Tuition Fees for this trimester will be forfeited while the Tuition Fees for the remaining trimesters will be refunded.
  6. If you withdraw during any other trimester of the Program, please refer to the “Tuition Fees and Refund Policy and Procedure” for the applicable withdrawal, refund and financial liability provisions.
  1. SAE may terminate or cancel the Program at any time.  In the event of such termination or cancellation, all Program Fees will be refunded, which will be the limit of the liability of SAE.
  2. SAE may terminate your enrolment in the Program, without liability to refund the Program Fees, should it subsequently be discovered that the information provided by you in your application was inaccurate or incomplete or a misrepresentation of your academic and other achievements.
  3. If a student is expelled due to a breach of the Student Code of Conduct, Academic Integrity Policy, or any other applicable institutional policy, the student shall not be entitled to any refund of Program Fees, Tuition Fees, Registration Fees, Resource Fees, or any other amounts paid to SAE. All outstanding fees remain due and payable.
  4. Upon termination or expulsion from the Program, the student’s status as a registered student immediately ceases. The student shall not be permitted to attend classes or academic activities, access campus facilities, studios, equipment, or learning resources, participate in or attend any SAE-organized events, including but not limited to showcases, festivals, exhibitions, graduations, or student engagements, and represent SAE in any capacity.
  5. Withdrawal, deferral, continued enrolment, cancellation of units, applicable financial liabilities and refunds are subject to the “Tuition Fees and Refund Policy and Procedure”, as amended or updated by SAE from time to time.
  6. You acknowledge that you are responsible for reviewing and complying with the applicable withdrawal and deferral deadlines and requirements set out in the “Tuition Fees and Refund Policy and Procedure”.

5. Unit Retake

  1. SAE accepts that, for a variety of circumstances, a student may fail to meet the grades required to pass a course. Retake options are available for all units and retake charges will apply in accordance with the relevant payment plan.

6. Forfeiting Deposits/Excess Payments Refund

  1. Unused credits will be considered as forfeited by the student if it is not used within two trimesters from the trimester in which the fee was initially paid.
  2. Security deposits not reclaimed within 1 year of payment or graduation/exit, whichever is later, will be considered forfeited.
  3. Excess payments will not be refunded but credited or offset against future fees unless the student officially withdraws from SAE Dubai.
  1. An administration fee of 2.5% is deducted from the total refund amount.
  2. SAE will not bear any bank charges for refunds.
  3. All Refund processing will take 45 Working Days from the date of submission of the completed documents.

7. Late payments/UNF Status

  1. The student/parent/guardian takes responsibility to ensure all fees are settled on time. Failure to adhere to the agreed payment schedule will incur the following penalties:
    1. A penalty of AED 50 (excluding VAT) for each complete week the fees remain outstanding.
    2. Could face restrictions in WIFI access, library access, booking or accessing studio/equipment and will not be able to receive letters, transcripts, and view final grades etc.
    3. Will not be allowed to re-enroll in the following trimester until all pending dues are cleared. Exceptions may be considered on a case-by-case basis and are subject to prior approval and any conditions determined by SAE Management

8. Miscellaneous

  1. SAE reserves the right to change, update or amend these Terms and the Academy Rules at any time. Please check with SAE if you require any clarification concerning any of these Terms.
  2. Dubai (UAE) Jurisdiction & Governing laws shall apply in case of any dispute.
  3. These Terms and any dispute or claim arising out of or in relation to them shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the Federal laws of the United Arab Emirates as interpreted therein. You agree to submit to the exclusive jurisdiction of the courts of Dubai.
  4. To the extent not prohibited by law, SAE is not liable for any delay or failure to meet its obligations under these Terms including the provision of the Program where such delay or failure arises from circumstances beyond SAE’s reasonable control.
  5. If you are being sponsored by SAE for a student visa, you are also required to comply with any additional visa terms that SAE or Dubai TECOM impose, as notified to you. These include a restriction on working and a requirement that you remain in full-time study. Where working is permitted, you must obtain a No Objection Certificate (NOC) from SAE prior to commencing any employment, internship or other work activity. If you do not comply with the terms of your visa and/or this Agreement, SAE reserves the right to cancel your visa, and you will be liable for any fees or fines incurred.
  1. All students enrolled in a Program at SAE University College Dubai are expected to undertake and maintain a full-time study load of thirty (30) credit points per trimester. A reduced study load may only be permitted in exceptional or mitigating circumstances, subject to the submission of appropriate supporting documentation and prior written approval from SAE University College Dubai management.
  2. In case of withdrawal from the program, the student visa will be cancelled in accordance with applicable visa requirements and SAE procedures, and any applicable charges will be deducted from the deposit.
  3. Students have access to an online student portal, where their results, timetables, study path, grades etc. can be viewed. Parents/guardians and fee payers are encouraged to keep track of students’ progress and academic standing through the portal.
  4. This Agreement, together with the applicable website Terms and Conditions and the applicable SAE policies and procedures, represents the terms governing your enrolment at SAE University College, Dubai.

9. Addendum

The following addendum to the existing policy “Tuition Fees and Refund Policy and Procedure” will be effective at SAE University College Dubai from November 17th, 2019, onwards:
Definitions Specific to SAE Dubai:
Domestic Student: Any student that holds a UAE passport
Expat or International Student: All other students including students on Temporary resident visa and students on Student visa
Provisional Study Path: The basis for allocating your units of study and tuition fees for the next term, based on 30 or 40 Credit Points. Provisional study paths are subject to change and are only finalized by the Head of Department after the publication of academic results for the current term.
Final Study Path: Units of study confirmed by the Head of Department after the publication of academic results for the current term. Any adjustment to tuition fees will be made after confirmation of the Final Study Path.
Current Term: The term the student is currently enrolled in (26T3)
Next Term: The term following upon the current term (27T1)
Deferral: Postponement of studies up to a maximum period of 1 term
Withdrawal: Termination of studies where the deferral period is more than 1 term

Continued Enrolment at SAE University College Dubai

  1. Every student is automatically enrolled for the Next Term (“continued enrolment”), unless the student submits a valid withdrawal or deferral request within the applicable deadline and in accordance with SAE’s policies and procedures.
  2. The “tuition fees” that will apply to continued enrolment will be determined by a provisional study path. You will receive a proforma invoice stating the number of Credit Points allocated in Week 7 onwards of the current term. Any adjustments to the invoice will be made after releasing the final study path for the next term.
  3. In the event that a student does not submit a valid withdrawal/ deferral request within the applicable time frame, the student will be considered as re-enrolled for the next term and tuition fees will be based on a 30 or 40 Credit Point enrolment where applicable.
  4. In the event a student wishes to withdraw or defer from the next term without financial liability, the student must complete and submit a withdrawal/deferral form no later than the first day (Monday) of Week 11 of the current term.
  5. In the event the student withdraws/defers after the Monday of Week 11 deadline, 50% of the tuition fees, based on the Final Study Path, will apply. This financial liability will apply up to Week 2 (Friday 3.00 PM GST) of the next term.
  6. In the event the student withdraws/defers after Week 2 of the next term, no refund of the tuition fees will be provided, subject to any applicable rights or mitigating circumstances under SAE policies.
  7. In the event a student has withdrawn/deferred for the next term (see 4.), but decides to continue and re-enroll, a re-registration fee of 3,650 AED (Excluding VAT) will apply.
  8. If a student defers one trimester a 3,000 AED Deferral Deposit will apply to reserve their seat for the following trimester. This deposit will be credited against course fees, subject to applicable deferral requirements, however, the deposit will be forfeited if the student does not return the trimester immediately after the deferred trimester.
  9. Mitigating circumstances that may justify an exception to any of the above conditions are rare and will be considered by SAE on a case-by-case basis, subject to appropriate supporting documentation and the applicable SAE policies and procedures.
  10. Students may cancel a unit up to the census date of the Next Term (Week 2) without financial liability for that particular unit, provided they remain enrolled in the trimester and continue to study other units. This condition does not apply where the student is studying one 30 Credit Point Unit. Cancellation of all 30 Credit Points will be subject to the applicable deferral conditions.